Winter Season
- Free cancellation up to 60 days before arrival (transaction fees for the deposit will be retained).
- up to 30 days before arrival: 40% of the total booking amount.
- 30 to 7 days before arrival: 70% of the total booking amount.
- Less than 7 days before arrival: 90% of the total booking amount.
- In the event of no-show, 100% of the total booking amount will be charged.
Summer Season
- Free cancellation up to 30 days before arrival (transaction fees for the deposit will be retained).
- 30 to 7 days before arrival: 70% of the total booking amount.
- Less than 7 days before arrival: 90% of the total booking amount.
- In the event of no-show, 100% of the total booking amount will be charged.
In general, the Austrian Hotel Contract Conditions (AGBH) shall apply.
The place of jurisdiction is Landeck, Tyrol. The place of performance is the location of the accommodation establishment.
Cancellation requests must be submitted in writing and are only valid once they have been confirmed by us in writing.
Please note that any bank charges or credit card transaction fees incurred when refunding payments will not be borne by the hotel.
For your own peace of mind, we strongly recommend taking out travel cancellation insurance.