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WORTH KNOWING & TERMS

Everything you need to know

Enjoy pure joie de vivre according to your wishes. With us and his well-being is the focus. Sweet idleness, just for a while - is not that where we all dream? To take care of it, to our most exciting and most likely tasks. And all we do is do it with love. To make it easier for you to get acquainted with our houses, we have compiled the following hotel information for you:

  • keyboard_arrow_rightAdvance payment

    For confirmed reservations, we request you submit a payment of 600.00 Euro per double room and 300.00 Euro per single room. You may send your deposit payment by bank transfer to our account: Bank: Raiffeisenbank Paznaun subsidiary Ischgl:

    IBAN: AT13 3624 8000 0002 0222
    BIC: RZTIA T 22248

    Alternatively, we can make the charge directly from your credit card. We will require the number and expiration date (VISA, MASTERCARD). Checks are not accepted.

  • keyboard_arrow_rightArrival

    Please consider when planning your arrival that the room will be ready for you at 3.00 p.m.

    If you arrive later than 6.00 p.m., we request you to inform us in advance.
    P: +43 (0)5444 5182

  • keyboard_arrow_rightCancellation

    The Austrian Terms and Conditions for the Hotel Industry apply. Cancellations must be made in written form.

    • up to 3 months before arrival: no cancellation costs
    • up to 1 month before arrival: we charge a 3 day-stay
    • within 1 month before arrival, for late arrivals or early departures we charge the full amount of the booked stay. 

    The cancellation statement has to be sent to us until the above mentioned dates sent to us in written form and confirmed by us in written form. We recommend travel cancellation insurance and are happy to arrange that for you. Please note that in the event of cancellation the cancellation costs can be deducted from the deposit.

  • keyboard_arrow_rightDeparture

    We kindly request that you vacate the room no later than 10.00 a.m. on the departure day.

  • keyboard_arrow_rightDogs only on request

    For your pet we charge Euro 25,00/day without food for special cleaning of the rooms.

    Please understand that your pet may not be taken into the dining room and spa facilities.

  • keyboard_arrow_rightGeneral Terms and Conditions

  • keyboard_arrow_rightInternet

    Our hotel offers free Wi-Fi. You will receive a code at the reception for internet access or sending emails (free throughout the hotel).

    No liability is assumed for failures.

  • keyboard_arrow_rightKids Discount

    SALNERHOF Kids Discounts valid for the given period in the winter ans summer season in room with 2 full-paying adults.
     

    WINTER

    0-1 y. € 10/d.
    2-3 y.€ 30/d.
    4-7 y. - 50%
    8-11 y.- 30%
    12-15 y.- 25%
    ab 16 y.- 10%

     

    WINTER SPECIAL, ab 23.03.2019

    0-2 y. FREE
    3-5 y.€ 25/d.
    6-8 y. € 50/d.
    9-13 y.- 50%
    14-18 y.- 30%
    ab 19 y.- 20%

     

     

  • keyboard_arrow_rightPayment

    The payment of the hotel bill can be made in cash (Euros or Swiss Francs) or by Maestro card or credit card (VISA or MASTERCARD).

    No refund for not consumed food.

    Unfortunately, we cannot accept cheques. 

  • keyboard_arrow_rightreservation

    If there is more than one booking request for a room please understand that we prefer the earlier reservation. We cannot guarantee specific room numbers or floors. Please understand that due to the great numbers of pre-reservations there may be date deviations! 

  • keyboard_arrow_rightsingle occupancy

     If a double room or a suite is booked for single occupancy: discount of € 20.00 per day.

  • keyboard_arrow_rightShort-Stay Surcharge

    For stays of 4 days or less, we will add a 10% short-stay surcharge.

  • keyboard_arrow_rightTrip Cancellation Insurance

    We recommend travel cancellation insurance and are happy to arrange this for you. Please note that, in the event of cancellation, cancellation costs can be deducted from the advance payment.

    You can purchase holiday cancellation insurance from our partner, the European Travelinsurance.

    › Link to Europäische Reiseversicherung (European Travelinsurance)

****superior Lifestyle Resort Salnerhof | Hotel Ischgl
****superior Lifestyle Resort Salnerhof | Hotel Ischgl
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