Hotel Information

Salnerhof in Ischgl from A to Z

LivingGourmetWellnessWinterSummer
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  • Afternoon Snack
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    For reasons of sustainability and in accordance with our NO-WASTE concept, we have decided against the afternoon snack starting this season.
    However, if you are a little hungry, we have our a la carte restaurant open every day from 12:00 p.m.
    Try our homemade SALNERHOF Nocken!

  • Airport
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    Innsbruck Airport is approx. 100 km away and Zurich Airport approx. 280 km from the Hotel Salnerhof.
    Our staff at reception will be happy to provide you more information about flights and organize a possible taxi transfer for you.

     

  • Animals
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    Dogs are welcome here at the Salnerhof - but only on request, as we only have certain rooms available for your lovelys!
    Please note that there are additional costs for your dog (30.00 per dog per day).
    We ask for your understanding that your pet is not allowed in the dining room and the wellness facilities.

     

  • Arrival/Check-in
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    Your room will be available to you from 3:00 p.m. on the day of arrival.
    If you arrive earlier, please contact our reception.

  • ATM (cash machine)
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    You will find an ATM at the Raiffeisenbank, at the Volksbank and at the Sparkasse.
    Cash withdrawals are possible around the clock. Our reception team will be happy to provide you further locations.

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  • Bank
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    In the center of the village there is a branch of the Raiffeisen and Volksbank.
    The general opening hours of the banks are Monday to Friday from 8:00 a.m. to 12:00 p.m.
    The banks have different opening hours in the afternoon - please contact reception for further information.
    However, the banks remain closed on Saturdays, Sundays and public holidays.

     

    
     
  • Bathrobe
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    Our cozy bathrobes are available to you free of charge during your stay.
    You are welcome to purchase the cuddly companion at reception at any time to experience a “Salnerhof feel-good moment” at home.

     

    
     
  • Bar & Terrace
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    Our hotel bar and the associated sun terrace are located on the ground floor and are open daily from 11:00 a.m. until depending on the wishes and personal needs of our guests.
    Our á la carte restaurant is open for you from 12:00 p.m.

     

    
     
  • Bike storage
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    To safely store your own mountain bikes and bicycles, you can use our video-monitored ski and bike cellar free of charge.

     

    
     
  • Breakfast
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    Start the day with a hearty breakfast from our breakfast buffet in the dining room. In winter breakfast takes place from 7:30 a.m. to 10:30 a.m. and in summer from 7:30 a.m. to 10:00 a.m.
    Taking food away for later consumption is not permitted.
    You are welcome to have breakfast in your room.
    Please order your breakfast request by calling 999. We charge Euro 20.00 for room service per service.

  • Bus & Train Connections
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    The first bus stop towards Galtür and out of the valley to Landeck is near the hotel.
    The nearest train station is approx. 30 km from Ischgl in the town of Landeck. Information about various train and bus connections is available at reception.
    We would also be happy to make the appropriate reservations for you.
    Further information can be found at: www.vvt.at

     

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  • Credit cards
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    We accept EUROCARD, VISA-CARD, Maestro-Card or V-Pay.

  • Customer Regulations
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    A brochure regarding customs formalities between Austria and Switzerland is available from the tourism association.
    Attention: Please be sure to have a valid ID card or passport with you so that you can identify yourself in the event of controls!
    Also be careful in the ski area if you take products from Samnaun to Ischgl!

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  • Dinner
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    Dinner takes place

    •     in winter from 7:00 p.m. to 8:30 p.m
    •     and in summer from 6:00 p.m. to 8:00 p.m.

    If you do not wish to have dinner, we ask that you notify reception by 10:00 a.m. at the latest.
    Otherwise we have to charge the half board price in full.

     

    
     
  • Departure
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    We ask that you vacate the rooms for the next guests by 10:00 a.m. at the latest so that the cleaning interval can be adhered to.

  • Doctor
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    There is a doctor's practice in the village.
    Dr. Walser, phone004354445200

    Ordination - winter:

    Monday - Friday from 8:00 a.m. to 11:30 a.m. and 2:30 p.m. to 5:30 p.m.
    on days, sundays and public holidays from 9 a.m. to 11:30 a.m. and 2:30 p.m. to 5:30 p.m.

    Ordination - summer:

    Monday - Friday from 8 a.m. to 11:30 a.m. and 3 p.m. to 5.30 p.m.
    (Wednesday afternoon as posted!)


    Kappl: Telephone 004354456230
    See: Telephone 004354418239

    Important numbers for emergencies:

    • Police - emergency number: 133
    • Fire department - emergency number: 122
    • Rescue / Red Cross Ischgl - Emergency number: 144
    • Mountain rescue - emergency number: 140
    • Slope rescue: 00435444606600
    • Police: 0043591337142
    • Doctor / pharmacy: 004354445200

    No area code is required for emergency numbers!

  • Do not bother
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    If you do not want to be disturbed, please hang the "Do not disturb" sign on the outside of your room door and inform the reception on 999.

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  • E-Mail
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    The e-mail address of our hotel is:
    info@salnerhof.at

    If you expect an e-mail or if you would like to send one, come to the reception.

  • E-Bike
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    Mountain e-bikes (including helmet and lock) are available to rent at the hotel for a fee.
    If all bikes are rented, we will be happy to inform you about local sports shops.

  • Earlier Arrival
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    We look forward to welcoming you to the Hotel Salnerhof before your guaranteed check-in.
    Your room will only be released by our room fairies from 3 p.m.:
    However, we can issue you the ski pass or Silvretta Card in the morning and you can start enjoying your leisure time.
    We are happy to offer you our gourmet breakfast buffet on the day of arrival for an additional charge.

  • Emergency Numbers
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    • Police emergency call: 133
    • Fire brigade emergency number: 122
    • Rescue/ Red Cross centre Ischgl: 144
    • Mountain rescue emergency call: 140
    • Piste rescue/ piste accidents: +43 5444 606 600
    • Police: +43 59 133 71 42
    • Doctor/ pharmacy Dr Walser: +43 5444 52 00

    Please note emergency numbers do not require an area code!

  • Entrance Fee
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    Silvretta Therme Ischgl
    Do you have any questions about your visit to the thermal spa or would you like to know more about the thermal spa facilities?

    • We are more than happy to help you at any time.
    • Prices vary daily and depending on the season!
    • TIP: The further in advance you book, the cheaper the entry prices are.

    If you would like to visit additional attractions, please call reception on 999 to find out the current prices. If you are traveling and need current price information, call us at the hotel on +43 5444 52 72. We will be happy to help you.

     

    
     
  • Events
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    Events and more Highlights on our Website: 

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  • Fax, Copies & Print out
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    If you need to send a fax, need a photocopy or would like to print something, please contact our reception.
    You are welcome to send us your documents or anything else by email to info@salnerhof.at and we will print them out for you!

     

    
     
  • Fire alarm
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    For your personal safety we suggest to familiarize yourself with the emergency exits related to your room.
    On all floors and community rooms you will find information boards which specify the particular emergency instructions.

  • Fitness area
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    We offer you free use of the fitness room. The room with various equipment to increase your strength and endurance.
    Our small fitness room is located in the basement (entrance to the indoor swimming pool) and can be reached via the elevator or the stairs.
    Opening times are from 7:30 a.m. to 8:00 p.m.
    We ask you to disinfect the equipment after use for the next fitness visitors.

     

    
     
  • Flowers & Bouquets
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    You can order fresh flowers at any time via our reception. Please let us know briefly what size and type of bouquet we can organize for you or your loved ones.
    We would like to point out that deliveries are unfortunately not possible on Sundays and public holidays.
    Dial the telephone number 999.

     

    
     
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  • Garage
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    The entrance to our free underground car park is behind the sun terrace and can be opened with your key card.
    We ask you to hand in the car key at our reception after your arrival. To leave the garage, please pull the leash in front of the garage door.
    The gate opens and closes automatically behind your vehicle.
    Our underground car park is available to you free of charge during your stay. When you check out, we ask you to take your car out of the garage.

  • Gas station
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    BP gas station Ischgl, telephone +43 5444 57 87

    Monday to Saturday from 7:00 a.m. to 8:00 p.m
    Sunday from 8:00 a.m. to 8:00 p.m

     

    
     
  • Guest Card
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    In summer you can get the Silvretta Card Premium at reception. With this card you can use the mountain railways throughout Paznaun and Samnaun (without bike transport) as well as the hiking bus between Landeck and the Bielerhöhe (toll) and the Zeinisjoch free of charge every day.

    •     Unlimited use of all open mountain railways in Paznaun and Samnaun
    •     Unlimited use of all open mountain railways in the neighboring Montafon
    •     Unlimited use of local public transport in Montafon
    •     Toll for the Silvretta High Alpine Road (excluding arrival)
    •     Entry to the outdoor and indoor swimming pools in Ischgl and Galtür as well as to the swimming lake in See (solarium, massages, etc. for an additional charge)
    •     Entry to the Alpinarium Galtür and Ischgl Cable Car Museum
    •     Participation in the children's and youth program of the tourism association (selected program items)

    Bike transport in the cable cars is only included after a 3-day stay, otherwise you are welcome to purchase a separate ticket at the cable car station for your mountain bike or e-bike.

     

    
     
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  • Hairdresser
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    We will be happy to receive your reservations for the in-town located hairdressers at the reception which will be organized for you by our staff.

  • Hotel Entrance
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    You can leave and enter the hotel at any time, but please take your key card with you all the time.
    The hotel door will be locked at about midnight.
    Please actuate the wall switch to open the door from the inside.
    With your Hotel Key-Card you can open the front door from the outside.

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  • Internet access
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    Our hotel has wireless LAN, where you can receive reception in every room and at the hotel bar.
    You will receive a free internet ticket for your stay at the front desk.
    Unfortunately, we accept no liability for any failures and apologize for the inconvenience.

     

    
     
  • Invoice
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    In order to avoid longer waiting times on the day of departure, we ask you to pay your room bill the evening before (in winter by 10:00 p.m. at the latest, in summer by 8:30 p.m. at the latest).
    On the day of departure, the reception is open from 8:00 a.m. You can pay your stay bill in CASH or cashless with Maestro-Card, V-Pay, Mastercard or Visa.

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  • Key Card
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    Please carry your key card with you throughout your entire stay. Please report any loss immediately to reception. You will receive a new card there.
    Do not bring your key card into contact with your mobile phone or magnets. This may cause the card to be deactivated.

     

    
     
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  • Luggage Service
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    Our team will be happy to help you with your luggage. Please let us know at reception by calling 999.

     

    
     
  • Laundry
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    You can have your laundry washed or ironed in our hotel.
    The cost is EURO 5.00 per item of clothing. Please inform reception, who will then forward your request.

     

    
     
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  • Meals
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    Winter:

    •     Breakfast: from 7:30 a.m. to 10:30 a.m
    •     Dinner: from 7:00 p.m. to 8:30 p.m

    Summer:

    •     Breakfast: from 7:30 a.m. to 10:00 a.m
    •     Dinner: from 6:00 p.m. to 8:00 p.m

     

     

  • Massages
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    You can book treatments based on your needs from a wide range of options at reception by calling 999.
    We want you to be able to enjoy all the treatments you want without time pressure and in peace, which is why we ask you to book in good time.
    Of course, something can happen even when you are on holiday, so please let us know at least 24 hours in advance if you are unable to use a booked treatment or have to cancel it, otherwise your treatment will be charged.

     

    
     
  • Messages
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    In case you will receive a message. It will be placed in the room box at the reception.
    Also your telephone will have a red light blinking. In such case please call the reception.

  • Minibar
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    You will be happy to receive a minibar order list with the drinks on offer and prices at reception.
    If you would like drinks, please let our reception know on 999 or hand in the minibar order list there.

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  • Newspaper
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    Newspaper in the morning drives away sorrow and worries!
    We would be happy to get you the reading material you want at the purchase price.
    Please let us know which newspaper or magazine we can organize for you.

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  • Pharmacy
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    The pharmacy is a home medicine cabinet and is located at Dr. Andreas Walser, a two-minute walk from our hotel directly opposite the Silvretta cable car.
    Please note the doctor's opening hours.

  • Phone
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    All telephones in the rooms are direct dial telephones. The corresponding declaration of use can be found next to your phone on a separate card.

  • Post
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    You are welcome to hand in your franked postcards and letters at reception. We will take these to our post office.

     

    
     
  • Public Transport
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    We are happy to provide you with bus connections, timetables and information at reception.
    The stop is about 2-3 minutes' walk from Salnerhof, on the main road in the direction of Galtür or Landeck.

     

    
     
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  • Reception
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    Do you have any wishes or suggestions?
    We are always happy to help!
    Our reception staff are available to provide you with all information about the hotel and your stay at the Salnerhof until 10 p.m.
    We discreetly accept your wishes and strive to make your days at the Salnerhof the best holiday you can have - you can reach us on 999.

     

    
     
  • Restaurant à la Carte
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    Our restaurant with its terrace is located on the ground floor and opens from 11:00 a.m. to 11:00 p.m.
    Our kitchen team will be happy to cook for you every day from 12:00 p.m. to 10:00 p.m.

  • Room Service
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    We are also happy to serve you in your room.
    We charge €20.00 per service for this.

     

    
     
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  • Safe
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    You can open your room safe contactlessly using your room key card.
    Liability is assumed within the framework of the statutory hotel liability insurance for properly stored valuables up to an amount of EUR 3,000.00.

     

    
     
  • Ski-Kindergarten
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    The ski kindergarten is for children aged 3 to 5 and can be booked daily from Sunday to Friday with advance notice.
    Further information is available from the Snow Sports Academy Ischgl on +43 5444 5257 or at reception.

  • Skipass
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    We would be happy to issue you the right ski pass for your stay.
    You will receive the ski pass after ordering it at reception.
    Your ski pass will be loaded onto a contactless data carrier. We charge a EURO 5.00 deposit in CASH for the key card, which you will get back when you return the key card.

    > Pices

  • Skiroom
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    The video-monitored ski cellar is located in the basement. From there you can take a staircase directly to the village street.
    Both doors can be opened with your key card. Please note that the ski cellar is not accessible overnight for safety reasons.
    We kindly ask you to take this into account if you leave early (departure at night) and to stow your equipment in your car the evening before. We will be happy to help you with it.

  • Ski school - Schneesport Akademie
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    To book the perfect ski/snowboard instructor for you, you can book or reserve your desired courses directly by calling +43 5444 52 57.
    Further information regarding course times and registration is also available online or at reception.
    The ski school offers both group courses and private courses for adults and children, beginners or advanced.

     

    
     
  • Ski rent
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    You have the opportunity to rent skis or snowboards at a reduced rate from Ischgl Rent.
    You are welcome to pick up a free voucher for a discount at reception.

     

    
     

     

     

  • Spa & Wellness
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    The spacious spa and wellness area “Land of Smiles” with approx. 400 m² of pampering ambience is located in the basement and can be reached via the stairs or the elevator and from the indoor pool with your key card.
    The wellness area with its 6 revitalizing facilities is open daily from 3:00 p.m. to 7:00 p.m. If the weather is consistently bad, the wellness area will be open earlier for you.

    Towels are in a bag in your room. There are also sauna towels in the shelves at the entrance to the wellness area and in the indoor pool.
    Please understand that we cannot allow children under 12 years of age to enter the rest and relaxation areas and that children under 16 years of age can only be admitted if accompanied by their parents.

    The entire sauna area is textile-free, so children under 16 are unfortunately not permitted.

     

    
     
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  • Taxi & Transfer
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    You can order or pre-book taxis at reception by calling 999.
    We would also be happy to help you with an airport or train station transfer.

  • TV
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    All rooms offer cablevision with multilingual channels.

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  • Wake-up-calls
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    Please order your wake-up call by 9:00 p.m. at our reception on telephone number 999.
    You can also program the desired time yourself on your phone. The detailed instructions are located next to your phone on a separate card.

     

    
     
  • Weather
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    You can find the current weather report every day in our daily news and on the pinboard.
    Of course, you can also check the up-to-date weather report on our website.
    The cable TV also offers a panoramic view of the Ischgl/Samnaun area.

     

    
     
  • Wine Shop
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    At the Salnerhof you can discover, taste and enjoy wines from an exquisite selection.
    If you wish, we can have your favorite wines delivered to your home wine cellar at wine shop prices.
    All you have to do is decant and pour yourself at home – with beautiful memories of the Salnerhof.
    Our in-house sommeliers will be happy to assist you, at the bar or in the a la carte restaurant.

Have a nice stay at Salnerhof **** s